We switched to Dirt Hosting last year and we are extremely happy. The site has not been down once!! I have actually never had to contact customer support with any issues, but if their support is as good as their uptime, it's 5 stars.

We had our new site designed a few months back and our old host had unbelievable down time. We found dirthosting.com on backpage and we purchased their $4.95 per month plan. They dont require long term purchases for the $4.95, everything is month to month. Steve at customer support helped us transfer the site. So far we have had 100% uptime and a lightning fast site. I also like how they have a client portal to manage our hosting account.