HioxIndia's website hosting and domains registration services are really incredible. As a satisfied customer of this host, I would like to share some views about them. Their customer service is very excellent. My site is always up, and their plans have very good features. The important point that I would like to emphasize is that,the packages are at very affordable cost.

Its a difficult provider to work with. The tech guys are rednecks absolutely. Only before I made payment I was attended to like a Sheikh in a showroom. After I paid I became a pariah. I choose them because of the initial pre-payment response. If I had known they would do a U-Turn post-payment I would gone else where. My site is down now. On 3/April/2012 the server is down. And its 10 pm. Thanks to the HIOX team I am spending a fruitless night on my lappy.

Customer service is rude and unhelpful.

If you call up for support, they ask you come on chat , if you go on chat , they ask you to email. If you email, they give 3 different contradictory answers that do not help.

If you ask for a refund, forget it.

Before you cough up, call up their customer service at different times of the day and night , and see how often you can get through!

Terrible provider. Worse service.

I have been trying to set up my new website using hios india services. Far

from being supportive, they have made it a nighmare.

They promised 99.9% uptime. However my site is never up. Even if

its up for 1 hr in 24 hrs, it goes down after 2 clicks.

When i took the service, they explicitly mentioned that there

was no restrictions on the number of times i can request for a

tomcat restart. Then suddenly it was restricted to 4

times a day. And I was not notified when the policy changed, if at

all.

The sales and support team so rude. I am chatting and in

between they leave the chat and go. I have

proofs of everything i am saying.

I ask for details of database provided by hiox and their support team

asks me to google it and find out. How will google tell me the port

number of the database, hiox has opened.

Overall very bad (nighmarish) experience with their staff and service.